Take your first steps in art by discovering the exhibition through a funny tale: a department store in Paris during the Belle Epoque transformed into a place populated by curious creatures, bizarre objects, incredible cabins and other colorful ballrooms! 

Young children and their accompanying adults immerse themselves in an imaginary and exotic story through works from the Amazon to the islands of Oceania, via Mali, Europe and even Japan!

Tickets are non-refundable and all sales are final, please double-check your selection. By confirming, you accept the Terms of Sale.

Accept the Terms of Sale

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Enfant

Accompagnant

La Visite Contée

La visite contée (in French)

Accompagnying person - general admission

(In French) Youth 18-30, job seeker, art student, with valid document.

Accompagnying person - reduced fare

Complement de billet médiation

(In French) Under 18, disabled person (1 accompagnying person), ICOM/ICOMOS, press card, art teacher, refugee, asylum seeker, with valid document.

Accompagnying person - free entry

Child

Visite contée

Sur présentation d'une carte Souvent en cours de validité

Adhérent

Online Ticketing Terms and Conditions for the Foundation Cartier

These Terms and Conditions (“T&Cs”) govern the purchase of tickets from Cartier & Compagnie SAS, 2 place du Palais Royal, Paris (75001), France (hereinafter the “Fondation Cartier” or the “Fondation Cartier pour l’art contemporain”).

By purchasing one or more tickets through our website or at our on-site ticket office, you (the “Client”) acknowledge that you have read and accept these T&Cs without reservation and agree to abide by all venue rules and regulations.

 These T&Cs constitute a binding agreement between you and the Fondation Cartier. The identity and contact details of the Fondation Cartier (address, registration, etc.) are provided on our website and official communications.

 We offer several ticket categories for entry and events:

    •    General Admission: Standard tickets for entry to our /exhibitions, providing entry at a specific date and time slot. You must arrive during the designated entry window (half an hour from the chosen time); late arrival may result in delayed or denied entry, subject to capacity. Each ticket is valid only for the date/time and number of entries stated (typically one-time entry).

    •    Special Event Tickets: Tickets for specific events such as concerts, workshops, guided tours, or fundraising events on set dates/times. These tickets grant access only to the specified event and do not include general exhibition admission, unless explicitly stated at purchase. (For example, attending an evening concert does not necessarily entitle entry to daytime exhibits, and vice versa.) Capacity for events is limited; tickets are sold on a first-come, first-served basis up to the event’s allotment.

Pricing: All ticket prices are listed in Euros (€) and are inclusive of all applicable taxes (TTC – “toutes taxes comprises”). 

The prices displayed at the time of your order are final; no additional fees will be added except any optional services you select. In some cases, a booking fee or service charge may apply for online orders – if so, it will be clearly shown before you finalise payment. The Fondation Cartier reserves the right to adjust ticket prices at any time; however, price changes do not affect tickets already purchased in a confirmed order. Tickets remain the property of the Fondation Cartier until full payment is received.

Age-Based Categories and Reductions: We offer reduced rates or free admission for certain visitor categories as part of our public mission. Eligibility and required ID for these concessions are as follows:

    •    Children: Free entry for children under 18 years old Note: Children under 16 must be accompanied by an adult at all times in the venue for safety .

    •    Youth: A reduced rate is available for visitors under 30 years old    •    Disabled Visitors: Admission is free for visitors with disabilities and one accompanying caregiver, upon presentation of an official disability identification card or certificate. We also grant priority entry for disabled guests and their companion, allowing them to bypass queues.

    •    Low-Income: Admission is free for visitors who are recipients of certain social benefits (minima sociaux in France) upon showing documentation dated within the last 3 months.

    •    Unemployed: Visitors who are unemployed are entitled to reduced entry upon showing documentation dated within the last 3 months.    •    Other Categories: Additional categories (such as teachers, museum professionals (ICOM card holders), large families, etc.) may benefit from free or special rates according to current policies. Details are available on our website or at the ticket desk.

For any ticket purchased at a reduced rate or free admission, valid proof of eligibility must be presented at the entrance. If you cannot provide proper ID corresponding to the ticket category (e.g. age proof, student card, benefit letter), you will be required to purchase a full-price ticket or may be denied entry. Misuse of concession tickets (e.g. an adult using a child ticket) will invalidate the ticket.

Tickets may be purchased through our official online ticketing system (on the Fondation Cartier’s website) or in person at our on-site ticket office (subject to availability). Online purchases require you to create an account or provide necessary contact information for order fulfilment.

Before placing an online order, you will have the opportunity to review your selection (date, time, quantity, price) and correct any input errors. When ready to confirm, you must explicitly accept these Terms and Conditions (e.g. by checking an acceptance box) and then click the purchase button, which will be clearly labelled to indicate that payment is required. By confirming the order, you enter into a binding contract and agree to pay the total amount due.

Full payment is due at the time of order. We accept major credit/debit cards for online sales (e.g. Visa, MasterCard, American Express, etc.), and transactions are processed through a secure payment gateway. All payments are in Euros; if you are using a non-Euro card, your card issuer will convert the charge to your local currency (which may involve currency conversion fees per your agreement with your bank). For in-person sales at our venue, we accept cash (Euro), cheques and credit/debit cards. Bank transfers are not accepted for individual ticket purchases.

 Once your payment is processed, you will receive an order confirmation by email, including an order reference and the link to your e-tickets for entry. This email confirms our acceptance of your order. If you do not receive a confirmation email within 24 hours after purchase, please contact our Client Service so we can assist (e.g. it may be caught in a spam filter). It is the client’s responsibility to provide a valid email address and to check for the ticket delivery. the Fondation Cartier is not liable for non-delivery of tickets due to email issues outside our control (such as spam filtering or address errors). In the event of any technical issue on our side that prevents electronic delivery, tickets will be made available for pickup at the venue’s ticket desk.

 Online tickets are delivered in electronic form. Each e-ticket contains a unique barcode or QR code that will be scanned for entry. You may present your PDF ticket, Apple or Android wallet Ticket on a mobile device or as a printed copy. Please ensure the code is clearly visible. You can transfer your e-ticket to another visitor by entering their email address. They will have 3 days to accept it. . Each ticket code is valid for a single admission, once scanned at the entrance, it cannot be used again. If multiple copies or prints of the same ticket are attempted, only the first scan will be honoured, and subsequent attempts will be rejected as invalid, regardless of who presents the ticket. If you purchase multiple tickets in one order, each ticket will have its own code.  Always double-check the details on your tickets (date, time, quantity) upon receipt and contact us immediately in case of any discrepancy.

To ensure fair access for all patrons, we may impose a limit on the number of tickets that can be purchased in a single transaction or by one client. For example, no more than 10 tickets can be bought per order for a given day or event without prior arrangement. If you need a larger quantity (such as for a group visit or school tour), please contact us to discuss group bookings (groupes@mail.fondation.cartier.com) rather than placing multiple separate orders. We reserve the right to cancel orders that violate published ticket limits or that appear to be automated/bulk purchases intended for resale.

 Please note that tickets are non-refundable and non-exchangeable once the purchase is confirmed, except in the limited circumstances described below. As a general policy, we do not issue refunds for change of mind, schedule conflicts, travel difficulties, illness, or other personal reasons. This policy is in line with French consumer law, which exempts leisure services booked for a specific date or period from the 14-day cancellation right. No “cooling-off” period applies to online ticket purchases for exhibition admissions or events (Article L221-28 of the Consumer Code), meaning all orders are firm and final. Please review your order carefully before payment.

If the Fondation Cartier cancels an event or closes the museum on a given day (for example, due to unforeseen circumstances or force majeure), ticket holders will be entitled to a refund of the ticket’s face value (price paid) or a ticket exchange for a new date, at our discretion. We will notify affected clients via the contact information provided (e.g. email) with instructions for obtaining the refund or rebooking. In such cases, our liability is limited to the refund of the ticket price, no additional compensation for travel, accommodation, or other expenses will be provided. If an event is rescheduled (instead of fully cancelled), your original tickets may remain valid for the new date; we will inform you if that is the case. If you cannot attend the rescheduled date, you may request a refund.

In the rare event that the venue must be evacuated or closed during normal opening hours (e.g. due to a security threat, technical issue, or emergency) and you are unable to enjoy your visit, we will offer to exchange your ticket for an alternative date or issue a refund, as appropriate. If a special event is interrupted after it has begun (for example, a performance halted mid-way), we will determine any refund or credit based on the circumstances (for instance, some venues do not refund if more than half of a performance took place). We will always comply with applicable consumer protection laws regarding such situations.

As a courtesy, we allow ticket exchangesfor exhibition tickets up until the day before your visit. After this time, your tickets are non-exchangeable and non-refundable. You can modify the date, timeslot and rates of your tickets directly on the tickets page by clicking “Exchange”. If you need to change for a more expensive rate, you will have to pay for the difference. On the contrary, no refund will be provided if the correct rate is less expensive. Special event tickets (for concerts, workshops, etc.) typically cannot be exchanged due to limited seating and date-specific arrangements, except in case of event cancellation by us.

If you do not use your ticket on the specified date (and time, if timed entry) and did not contact us in advance for an exchange (or the exchange was not possible), the ticket is forfeited. It cannot be refunded or used on a different day. Unused tickets have no exchange or resale value after the fact.

 Please keep your tickets safe. Lost or stolen tickets will not be replaced or refunded – they are treated like cash or bearer instruments. We cannot issue duplicate tickets for general admission or events if you misplace them, to prevent potential misuse. If you damage a paper ticket to the point that it will not scan, our staff may be able to look up the purchase (with proof of identity), but entry is not guaranteed if the ticket code has already been used. For e-tickets: if you accidentally deleted or cannot find your e-ticket email, you may re-download your ticket, via your online account if you created one, or contact us for assistance. However, if someone else gains access to your e-ticket (e.g. email hacked or printed ticket lost) and uses it, we are not obligated to admit the later presenter of the same ticket. The first scan of the barcode will lock out subsequent scans. Guard your e-tickets as you would any valuable ticket.

For more information, please contact us at contact@fondation.cartier.com. We believe everyone should have the opportunity to enjoy art and culture, and we will do our best to accommodate any visitor.

 In the course of your ticket purchase and visit, the Fondation Cartier may collect and process some personal information as set out in the Fondation Cartier Privacy Policy. 

All content and/or product and/or service provided by the Fondation Cartier or displayed at our events is protected by intellectual property laws. This includes, without limitation, the content on our website and ticketing platform, brochures and guides, exhibition descriptions, images, photographs, videos, audio recordings, logos, artwork, and trademarks associated with the Fondation Cartier or our exhibitions. the Fondation Cartier or its licensors retain all rights, title, and interest in these materials. By purchasing a ticket or visiting the venue, you do not acquire any ownership or usage rights in such intellectual property. Reproduction, representation, adaptation or distribution of any protected materials and/or artwork is forbidden without prior written permission from the Fondation Cartier or the relevant rights holder. In particular, our name, logo, and design marks are registered trademarks – use of these in any commercial manner (including implying an affiliation or endorsement) is strictly prohibited without authorisation.

Photography, and/or video and/or audio recordings by Visitors: 

You are generally permitted to take casual photographs or short videos of the exhibits and venue for strictly personal, non-commercial use, unless signage or staff indicate otherwise for specific works. However, even for personal use, flash photography and professional equipment are not allowed (as noted in the Conduct rules). Any photographs, footage, or recordings you capture must be for private enjoyment only. You may not communicate to the public, publish, sell, or commercially exploit such photos/videos  without prior written authorization from the Fondation Cartier and all relevant third-party rights holders. For example, this specifically means you should not upload images of our exhibits to commercial stock photo sites, sell prints, use them in any commercial project, advertisement or for any other exploitation that does not fall within a strictly private framework. If you are a professional photographer or media crew looking to film or shoot in our public spaces, please contact our press office in advance  to obtain prior authorization from the Fondation Cartier. Unauthorised photo or video shoots or audio recordings not expressly authorized in advance by the Fondation Cartier, modelling sessions, or use of drones within the premises are prohibited. We reserve the right to ask you to cease any filming/photography/audio recording that is disruptive or not in compliance with our policies, and to confiscate footage in extreme cases of violation. 

 Many exhibitions or performances hosted by the Fondation Cartier involve creative content (artworks, music, lectures, etc.) that is protected by intellectual property and personality rights such as, for example copyrights and related rights belonging to the artists or performers. We respect these rights. As an attendee, you must also respect them – do not make any audio or photo or video recordings of performances, and do not reproduce and/or represent and/or adapt any capture containing and/or accompanying these third-party rights beyond what is permitted for personal use as indicated a.  The Fondation Cartier, its employees, and third parties authorized by it, reserve the right to take photos or videos or audio recordings during  all events presented in its spaces, and thus retain all rights to these materials. By attending, you acknowledge that you might incidentally appear  in these contents resulting from said recordings.

 If you wish to reproduce and/or represent any content reproduced, represented, adapted, distributed or published by the Fondation Cartier and/or any other content presenting a link with the Fondation Cartier (including logos or images of our building/exhibitions), you may not do so without the prior written agreement of the Fondation Cartier, and any unauthorized use will be pursued in accordance with applicable law.

Tickets sold by the Fondation Cartier intended for the personal use of the buyer or designated recipient. We strictly prohibit the resale of tickets for profit or commercial gain. It is also forbidden to use our tickets as prizes in contests, lotteries, or for any promotional purpose without our prior written consent. Our tickets may not be bundled with travel or hospitality packages by third parties without authorisation.

 If we discover that a ticket has been resold or offered for resale in violation of these terms (especially at a price higher than its face value), we reserve the right to invalidate the ticket without refund and to refuse entry to the holder of the ticket. The Fondation Cartier may also take legal action against individuals or entities involved in unauthorised resale or “scalping” of our tickets. Please note that in France, the habitual resale of tickets without the organiser’s permission is illegal (Article 313-6-2 of the Penal Code) and punishable by substantial fines. We actively monitor secondary markets and will void tickets found to be sold there.

 We understand that sometimes a ticket purchaser cannot use their ticket and wishes to give it to a friend or family member. A one-time transfer for personal use (at face value or less) is tolerated only if the ticket is not a personalised ticket (some special tickets are nominative and tied to the original buyer’s identity). The new holder of the ticket must meet any eligibility conditions (e.g. age category, student status for a student ticket, etc.), and they should carry the same ID or documentation that the original buyer would have needed. Any transfer of a reduced-rate ticket to a person who does not qualify for that rate is not allowed. Importantly, even in personal transfers, the ticket may not be sold for profit. Selling a ticket above its face value is strictly forbidden under all circumstances. If you cannot attend an event, you may at your own risk give your ticket at cost to someone else (except where tickets are nominal and non-transferable), but you must not advertise such transfers publicly in a commercial manner.

 We urge clients to only buy tickets directly from the Fondation Cartier or our authorised partners. Tickets purchased from unofficial sources (like ticket scalpers or unauthorised resale websites) may be invalid. We will not honour counterfeit tickets or tickets that have been reported lost or stolen. If you buy a ticket from someone else, you assume the risk that the ticket could be cancelled or fraudulent. the Fondation Cartier is not obligated to refund or replace tickets obtained through unofficial channels. For your security, always check our website for the official ticketing outlets.

By purchasing a ticket, you agree not to resell it or aid in its resale in violation of these terms. This policy helps us ensure fair pricing and availability for all our visitors. Violations may result in cancellation of tickets and potential legal consequences.

The Fondation Cartier endeavours to provide a safe, high-quality experience. However, to the extent permitted by law, our liability to you is limited. We are liable for any direct losses or damages that are a foreseeable result of our breach of contract or negligence. But we are not liable for any indirect, consequential, or special damages such as travel or accommodation expenses, loss of enjoyment, or other costs beyond the ticket price. In any case, if the Fondation Cartier is found liable to you, the maximum compensation will generally not exceed the total amount you paid for your ticket(s) in question, except in cases of wilful misconduct or bodily injury. We do not seek to exclude or limit liability for death or personal injury resulting from our negligence, nor for any other liability that cannot be excluded under applicable law – your statutory rights as a consumer are not affected.

the Fondation Cartier shall not be held responsible for any failure to perform its obligations (such as holding a scheduled event, opening the exhibition spaces, or honouring a ticket) if such failure is the result of circumstances beyond our reasonable control. Such force majeure events include, but are not limited to: natural disasters (e.g. earthquake, flood), extreme weather, fire or explosion, war, terrorism or threat of terrorism, civil commotion or riots, government orders or regulations (e.g. lockdowns, health emergencies), strikes or labour disputes, infrastructure failures (power blackout, internet outage), or other emergency situations making it impossible or unsafe to operate . In such cases, our obligations are suspended for the duration of the event. We will make reasonable efforts to inform ticket holders of cancellations or changes caused by force majeure and to mitigate impacts (e.g. by rescheduling events or issuing refunds as appropriate), but we will not be liable for any compensation beyond what is outlined in our cancellation/refund policy.

Visitors are responsible for their personal belongings. the Fondation Cartier will not be liable for loss, theft, or damage to personal items brought into the venue, unless such loss is a direct result of our staff’s fault or a facility failure. We urge you to keep valuables secure and to report any incidents to staff immediately so we can assist or file a report. Any items checked into our lockers are left at the owner’s risk (although we will exercise care, we do not accept liability for items that are not properly deposited or for high-value items that should not be checked).

 We strive to maintain a safe environment. If you are injured on our premises and we are at fault (for example, due to a hidden hazard we negligently left unaddressed), we will of course accept responsibility according to law. However, be aware of your surroundings and follow staff instructions, as some areas (especially during exhibit installations or in older buildings) may have uneven flooring, low lighting, etc. The Fondation Cartier is not liable for injuries resulting from disobeying safety guidelines. Parents/guardians are fully responsible for supervising children to prevent accidents.

Apart from the refund/exchange remedies described in these terms, and except as required by law, no further claim for compensation may be made against the Fondation Cartier for any disruptions or cancellations. You agree that your legal remedies, if any, will be limited to breach of contract. Nothing in these terms is intended to infringe upon your non-excludable legal rights. If you believe we have not met our obligations, please contact us and we will attempt to resolve the issue amicably.

This agreement and any disputes or claims arising from ticket purchases or attendance are governed by the laws of France. As a consumer, you also benefit from any mandatory provisions of law in your country of residence. In the event of a conflict between French law and other consumer protections that apply to you, we will uphold whichever protection is stronger in your favour, as required by law. The T&CS (originally in French) may be provided in other languages for convenience; in any discrepancy, the French text will prevail.

 We genuinely hope you have an excellent experience. If you encounter any problem or dissatisfaction, please first contact our Client service (via contact@mail.fondation.cartier.com) so we can try to resolve it. We aim to acknowledge and address complaints promptly and fairly. Most issues can be resolved through direct communication.

In accordance with French consumer protection laws, if a dispute arises that we cannot resolve together, you have the right to seek free mediation services to help reach an amicable solution. the Fondation Cartier is a member of the CMAP (Centre de Médiation et d’Arbitrage de Paris) for consumer disputes. You can contact CMAP (39 Avenue Franklin D. Roosevelt, 75008 Paris, France) or another officially recognised mediator. Information on how to submit a dispute for mediation is available on our website and from our Client Service. You may also use the European Commission’s Online Dispute Resolution platform if you reside in the EU. Engaging in mediation does not waive your right to pursue legal action if a resolution isn’t reached, but it is a recommended step.

If mediation is unsuccessful or you choose to bypass it, any litigation shall be brought before the competent courts of the jurisdiction where the Fondation Cartier is established (France), unless applicable laws require that it be filed in the courts of your country of residence. For EU consumers, you may file in the French courts or in the courts of your home EU member state. By accepting these terms, you consent to the jurisdiction of such courts for resolving disputes.

 These T&CS are intended to comply with French consumer law (Code de la Consommation) and other relevant regulations. If any provision is found to be invalid or unenforceable under the law, it will be interpreted in a manner consistent with applicable law or, if necessary, severed, without affecting the validity of the remaining provisions. Our failure to enforce any provision of these T&CS shall not be deemed a waiver of our rights.

Contact Information: contact@mail.fondation.cartier.com

Cartier et Compagnie 

About the Fondation Cartier and this Privacy Policy

The Fondation Cartier has its registered offices at 261 Boulevard Raspail, 75014 Paris, France. In this Privacy Policy, we use the term “Fondation Cartier” (and "we", "us" and "our") to refer to the Fondation Cartier at the registered address above. 

Please take a moment to read the following policy that explains how we collect, use, disclose and transfer the personal information that you provide to us on our website, mobile applications and other digital platforms (together referred to as the “Platform”), or when you contact the Fondation Cartier by telephone, or when you interact with us over social media platforms. It also explains how we collect information through the use of cookies and related technologies when you use our Platform. 

From time to time we may update this Privacy Policy. When we do, we will publish the changes on this Platform. 

Information you provide to us and how we use it

We may collect personal information from you as detailed below: 

To access certain areas of our Platform, you may need to register with us. During such registration process you will be asked to submit personal information about yourself (including your name and address, date of birth, e-mail address and telephone number). By entering your details in the fields requested, you enable the Fondation Cartier to provide you with the services you select; 

When you purchase products online or by phone, we collect information such as your purchase details and relevant payment information; 

When you correspond with us (for example, if you contact us with a query), or if you contact the Fondation Cartier by telephone we may collect personal information from you. Please note that phone calls may be recorded for security, training and development purposes; 

If you choose to interact with the Fondation Cartier via a social media platform or other third party service, we will collect the information you have provided to us through that platform; 

We also collect certain information automatically about visitors to our Platform, described in the section headed "Cookies and other information that we automatically collect", below; and 

We will collect information about your location to the extent that we provide any location services, described in the section headed “Location services” below. 

We will use the information we collect from you to: 

Manage and fulfil purchase orders and facilitate delivery; 

Send service related communications, including announcements and administrative messages such as order confirmation, if applicable;

Send you marketing communications (including e-mails and social media audience matching) relating to us and other third party partners and that we think may be of interest to you where we have a legitimate basis to do so (please see the “Your choices” section below for further information about how you can control these updates);Conduct market research so that we can continuously improve the services we provide; and 

Understand how our Platform is used so that we can continuously improve the Platform. 

Where you have agreed to a particular use of your information, we process it on the basis of your consent. You may withdraw that consent at any time (for example, for us to send you marketing communications) by contacting us (see the section headed “Contact us” below). We also process your information where this is necessary for the performance of a contract with you or where it is necessary for our legitimate interests of operating, protecting and improving our business. 

Cookies and other information that we automatically collect

Like most platforms, the Fondation Cartier logs IP addresses and uses cookies and similar technologies that allow us to recognise you and to customise your experience, and provide us with information about the way our visitors access our Platform. You can find out more about how we use cookies and related technologies below. 

Cookies are text files, containing small amounts of information, which are downloaded to your computer or mobile device when you visit a website or mobile application. They are used to recognise your computer as you move between pages on a website, or when you return to a website or mobile application you have visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform. 

We use cookies to enhance the online experience of our visitors (for example, by remembering your language and/or product preferences) and to better understand how our Platform is used. Cookies will tell us, for example, whether you have visited our Platform before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests. 

There are two broad categories of cookies: 

First party cookies, served directly by the Fondation Cartier to your computer or mobile device. They are used only by the Fondation Cartier to recognise your computer or mobile device when it revisits our Platform. 

Third party cookies, which are served by a third party service provider on our Platform, and can be used by the service provider to recognise your computer or mobile device when it visits other platforms. Third party cookies are most commonly used for platform analytics or advertising purposes. 

Cookies can remain on your computer or mobile device for different periods of time. The Fondation Cartier uses both ’session cookies’ and ‘permanent cookies’. Session cookies exist only while your browser is open and are deleted automatically once you close your browser. Permanent cookies survive after your browser is closed, and can be used to recognise your computer or mobile device when you open your browser and browse the internet again. 

What cookies does the Fondation Cartier use?

The Platform serves only the following types of cookies to your computer or mobile device: 

1. Cookies necessary for essential purposes 

These cookies are essential to provide you with services available through the Platforms and to use some of their features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible. 

These cookies serve a variety of purposes related to the presentation, performance and functionality of this Platform. Their overall purpose, however, is to enhance visitors’ experience and enjoyment of this Platform. For example, some of these cookies enable visitors to specify language or other platform preferences. 

These cookies are used to collect information about how visitors use our Platform. 

The information gathered does not identify any individual visitor and is aggregated. It includes the number of visitors to our Platform, the platforms that referred them to our Platform and the pages that they visited on our Platform. We use this information to help run our Platform more efficiently, to gather broad demographic information and to monitor the level of activity on our Platform. 

When you visit our Platform or click on advertisements or promotional areas on the Platform these cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help to evaluate the effectiveness of advertising and promotion. They are usually placed by advertising networks with our permission. They remember that you have visited a platform and this information is shared with other organisations such as advertisers. 

These cookies enable users to share pages and content through third party social media and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.

We use non-essential cookies on the basis of your consent. You have the right withdraw that consent and refuse the use of cookies at any time and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Platform. 

You can set your cookie preferences by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility). 

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu. 

We will collect information about your computer or mobile device, including where available your IP address, operating system, log-in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We will anonymise and share this information with advertisers, sponsors or other businesses. 

Some of the services that we provide are able to use information about your location. For these services, which are typically available on mobile devices or applications, you are provided with the opportunity to provide your consent to the use of location services, which, for example, process information deriving from GPS, sensors, beacons or Wi-Fi access points in order to allow you to benefit from a more personalised service. Your device will have settings that allow you to turn off these services should you no longer wish to benefit from them.  

We do not share personal information about you with other people or non-affiliated companies except under the following circumstances: 

we will disclose your personal information to third party providers for the purposes of providing online and other payment services, handling credit checks and fraud prevention, and any other services required in order for us to use your information for the purposes specified in the section entitled “Information you provide us and how we use it”; 

we will disclose your personal information to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party;  and 

we will disclose your personal information to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy. 

We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction. However, where we ask you to choose a password in order to access certain parts of our Platform, you are responsible for selecting a secure password and keeping that password confidential. You should choose a password which you do not use on any other site, and you should not share it with anyone else. 

We keep your information for only as long as is necessary for our purposes, and in particular to protect ourselves in the event of a legal claim (for example, information relating to a contract with you will be kept for the lifetime of the contract and up to ten years after). After this period it will be deleted or in some cases anonymised. Where we sought your consent to process your personal information and we have no other lawful basis to continue with that processing, if you subsequently withdraw your consent we will delete your personal information. 

If you request that we no longer send you direct marketing communications, we will keep a record of your request and contact details to ensure that your request is respected. 

You have the right to ask for access to any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. In some circumstances, you have the right to request the erasure of your personal information or a restriction of its use. 

You have the right to object to us processing your personal information in some cases. In particular, you can ask us to stop sending you direct marketing communications at any time (however please note that we may continue to send you service-related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, please write to us at the address listed below. 

You may unsubscribe from e-mail marketing communications at any time by e-mailing the address below in the section headed “Contact us” or clicking on the ‘unsubscribe’ link in any Fondation Cartier marketing e-mails. 

If you have a concern about how we use your information, as a first step please contact us using the details set out below and we will do our best to resolve your concern. After investigating your concern, we will respond to you in writing within a reasonable time setting out our proposed remedial action. If you think we have processed your personal information in a manner which is unlawful or breaches your rights you also have the right to complain to a European Data Protection Authority in your place of residence or work, or the jurisdiction in which the processing took place. 

If you have any questions or comments about this Privacy Policy, or privacy matters generally, please contact us at the address provided below. You can also use this address if you wish to request access to the personal information we hold about you or to unsubscribe from any further e-mail marketing communications. 

If you have any questions about this Privacy Policy or the manner in which your information may be processed, please contact us at: 

Fondation Cartier pour l’art contemporain   